Common questions

No. Each agent has a real name, a personality, and knows your products inside out. They respond naturally — not like a chatbot. Customers think they're talking to your team.

Agents only know what's in your knowledge base — your products, your FAQ, your policies. They don't hallucinate facts. If they're unsure, they escalate to you via Slack. You're always in control.

5 minutes. Connect Shopify with one click, add your socials, and your agents start working immediately. No code, no developer, no configuration files.

Yes. No contract, no lock-in. Cancel with one click. But our churn rate is under 3% — once you see the revenue reports, you won't want to go back.

Yes. AgentFlow reads your Shopify catalog and adapts to your products, your tone, your target audience. Fashion, electronics, beauty, supplements, home decor — it works for any Shopify store.

Those tools do one thing each. AgentFlow replaces all of them — support + sales + content + SEO + analytics — for $49 total. That's $500-2,000/month saved, plus features none of them offer (competitor spy, upsell in DMs, review collector).

No. Everything is one-click OAuth. Connect Shopify, connect your socials, done. If you can install a Shopify app, you can set up AgentFlow.

Yes. We use encrypted connections, your Shopify credentials are stored securely, and we never share your data. Enterprise plan offers self-hosted deployment where data never leaves your servers.

100% legal. All Shopify stores expose a public /products.json endpoint. We simply read publicly available data — product names, prices, availability. No scraping, no hacking, no ToS violation.

AgentFlow scales automatically. Unlimited messages are included in every plan. Whether you get 10 DMs or 10,000, your agents handle them all at the same speed.